Contact

As great as Browsinform may be, it can certainly be improved, and you can have a say in that process by filling the form below. You can:

Get Technical Support

If there is something in the documentation you don't understand, please ask; it is very possible that the documentation may be incomplete or unclear. But please, please, please read the documentation first, please. If it's not in there, check on-line, the documentation may have been revised, and read the Usage Tips page.

We provide technical support by email only. Never by phone; don't even ask. Technical support is given in priority to registered users. For unregistered users, iDB-Quick users, or those using a trial copy, it is on a case by case basis. For tech support questions, please fill in the form and be as precise and exhaustive as you can.

If you require assistance beyond what is 'reasonnable', or if you would like us to configure your application for you, we'll be happy to assist you on a per-hour consulting basis. Please email us at browsinform@mandosoft.com for the current rates and conditions.

Make suggestions for new features or additions

Feel free to suggest anything that you can think would enhance Browsinform. That can be new features, changes in the user interface or documentation, new parameters or function calls, little nits you have, etc. and they can be as technical , or high-level as you wish.
There is of course no telling when, how or if your suggestion will be implemented but we do consider every suggestion made, so please fill in the form and be as creative as you can.

Report a bug

If you think Browsinform acts improperly, you may very well have found a bug. By being as detailed as you can you'll help us solve the problem for you and others. Depending on the volume of mail, we may not be able to notify you personally when the problem is fixed, but we'll try.
To report a bug, please fill in the form as completely as you can. Don't hesitate to attach code fragments if you wish.

Customize your version of Browsinform

Maybe Browsinform does almost everything you want, but you have special needs that you'd like to be available without having to wait for the next revision. For example,

• a different user interface, layout, or wording of the screens
• options that you want to present differently to the users, or for which you'd like specific defaults
• features that do not exist in the current version
• special searches
• sort or present the results of the searches in a non-standard way
• special installation procedures
• you have no idea how to use the thing and you'd like some help
• etc...

Browsinform is written in a such a way that it can be customized and expanded a great deal to fit your specific needs.
The best thing to do is to send an email to browsinform@mandosoft.com describing your problem or suggestion so we can see what can be done.

Consulting Services beyond Browsinform

We also offer an entire range of consulting services for software analysis, design and development using various languages (HTML, Java, JavaScript, PERL, C++, Visual C++, sh/csh/ksh, etc...) and platforms (Windows95/NT, Unix/FreeBSD). Please contact us at browsinform@mandosoft.com for more information.